Accepting applications year-round, 100% remote, Philippines and Latin America

Choose a career, not just a job.

Ask Velma places healthcare professionals from the Philippines and Latin America with one dedicated US practice as HIPAA-trained virtual medical assistants, on long-term independent placements. A monthly wellness subsidy, free training with a certificate you keep, and a community that celebrates your growth. Your skills built a career in healthcare; we help it go further, from home.

Monthly wellness subsidy Free HIPAA and role training Permanent work from home
An Ask Velma virtual medical assistant on a client call from her home office
An Ask Velma virtual medical assistant at his home desk
One dedicated clientNot a rotating gig queue
HIPAA training includedBefore your first shift
Skills you keepHIPAA training certificate and skill tracks
425+contractors placed with US practices
161past one year with the same practice
2+ yrslongest placements, still going
1 in 20applicants make it through
A Better Place to Work

You gain more than a job. You build a career.

We place for long-term fit, not gig-style turnover. This is what a Velma engagement actually includes, every month.

01

Work from home

No stressful commutes, no rigid office schedules. Your living room is your office, permanently.

02

Wellness subsidy

A monthly wellness subsidy you can direct where it matters most for you and your family. It is yours to use, not a plan we choose for you.

03

Competitive rate

An hourly rate above the local market that recognizes your healthcare training, with increases as you certify and take on more scope.

04

Free training

HIPAA training through Accountable with a certificate you keep, plus EHR and role training at no cost to you.

05

Skill development

Ongoing training and certification tracks that make your skills more valuable, whoever you work for.

06

Work-life balance

US federal holiday calendar, non-worked days built into your engagement, and a coordination team that understands life happens.

07

Long-term stability

One dedicated US practice that becomes your day-to-day team. Our first placements from April 2024 are still going.

08

Supportive community

A community that celebrates every contractor, with engagement activities and events throughout the year, plus a Calamity Support Program when weather disrupts life.

Open Roles

New placements open year-round. Find your fit.

Every application gets a real review. Fewer than 1 in 20 make it through, and we think you might.

Virtual Assistant, HealthcareLong-term engagement, Remote

Healthcare background preferredSupporting US healthcare providers
Apply

Bilingual Virtual Medical AssistantLong-term engagement, Remote

English plus SpanishFront office support for US doctors
Apply

Virtual Medical Assistant TraineeFree training program, Remote, for new nursing and allied graduates

Fresh graduates welcomeYour entry into US telehealth
Apply
Other roles with Ask Velma clients, outside the healthcare pipeline

Executive AssistantLong-term engagement, Remote

Organization is your superpowerDirect support for a US client
Apply

Social Media ManagerLong-term engagement, Remote

Creative and detail-orientedMarketing support for US practices
Apply

Roles open and close as clients grow. See the live list anytime at ask-velma.com/jobs, or apply to the closest match and we will keep you in the pipeline for the right seat.

How Placement Works

Screened. Tested. Trained. Matched.

Four stages, each one designed to set you up to succeed with your US practice, not to waste your time.

1

Screen

Role fit, communication and healthcare background review of your application.

2

Test

Skills and scenario checks matched to the role, before you ever meet a client.

3

Train

Free HIPAA training through Accountable, plus workflows and patient communication standards.

4

Match

Placement with the US practice chosen for your specific strengths. Training and certification continue after.

Our Story

It started with a cup of coffee and a shared problem.

It started in early 2024 with a simple conversation over a cup of coffee. The founders saw a growing challenge in healthcare: medical practices were overwhelmed by administrative demands, while highly talented professionals in the Philippines and Latin America were looking for stable, meaningful opportunities to build their careers.

From that realization, Ask Velma was born, created to bridge these two needs: connecting healthcare practices with exceptional virtual professionals who can provide dependable, high-quality support, while giving VAs the opportunity to learn, grow, and build sustainable careers.

But Ask Velma has always been about more than matching a practice with a VA. At the heart of what we do is a simple purpose: to improve the lives of the people we serve. When healthcare practices have the right support, they can focus more of their time and energy on their patients. When VAs have meaningful opportunities and the support to succeed, they can build better careers and better lives. This is the role Ask Velma strives to play every day: a trusted partner and bridge between great healthcare practices and great people.

Dedicated to improving the lives of patients, clients, and VAs alike.

Our Mission

To connect healthcare practices with exceptional virtual professionals who provide reliable, compassionate, and high-quality support, while creating meaningful opportunities for people to grow and succeed.

Our Vision

To become the premier global bridge and most trusted partner connecting exceptional talent from the Philippines, Latin America, and beyond with healthcare practices, strengthening organizations, empowering professionals, and creating a future where great care is supported by great people, wherever they are.

Our Core Values

How we work, and how we show up.

Trust and Integrity

We do the right thing, even when no one is watching.

We build relationships through honesty, transparency, and reliability, and earn trust through the quality of our work.

Excellence

We don't settle for simply getting the job done.

We strive to provide exceptional service, pay attention to the details, and continuously look for ways to make things better.

People First

We remember the people behind the work.

Behind every patient, client, VA, and teammate is a person. We lead with empathy, respect, and understanding, and believe we are stronger together.

Accountability

We take ownership.

We take responsibility for our work, our communication, and our commitments, and follow through on what we commit to.

Growth

We believe there is always room to become better.

We embrace feedback and develop our skills, while creating opportunities for the people around us to grow too.

The VELMA Spirit

Our values come to life through the people who represent Ask Velma every day: our VELMA Assistants. Being VELMA is more than what we do. It is how we show up.

VVirtual

We connect people and healthcare practices beyond physical boundaries, using technology and collaboration to provide dependable support wherever we are.

EEducated

We stay curious, continuously learn, ask questions, and strive to understand not only what we do, but why it matters.

LLoyal

We build lasting relationships through commitment, trust, respect, and reliability, and value the people who place their trust in us.

MMotivated

We take initiative, take ownership, look for solutions, and bring a positive and determined mindset to our work.

AAssistant

We are here to make a meaningful difference. We anticipate needs, make work easier, and contribute to better experiences and outcomes.

Meet Your Team

The people behind you.

From your first interview to your first day with a practice and every month after, this is the team that recruits, trains and supports you.

Gaz, Operations Director at Ask VelmaGazOperations Director
Bel, Operations Leader at Ask VelmaBelOperations Leader
Sam, Recruiting and Training Manager at Ask VelmaSamRecruiting and Training Manager
Sy, Recruiter at Ask VelmaSyRecruiter
Ji, Recruiter at Ask VelmaJiRecruiter
Reg, VA Success Lead at Ask VelmaRegVA Success Lead
Dy, Client Success Lead at Ask VelmaDyClient Success Lead
Jake, IT Director and Odoo Developer at Ask VelmaJakeIT Director and Odoo Developer
Nico, IT Support and Admin at Ask VelmaNicoIT Support and Admin
Conn, Accountant at Ask VelmaConnAccountant
What You Will Need

Your home office checklist.

  • Healthcare, nursing, allied health or medical office background, depending on the role
  • Excellent spoken and written English
  • Reliable computer and a noise-cancelling headset
  • Stable primary internet plus a backup connection
  • A quiet, private workspace with backup power
  • Willingness to work US clinic hours
Ready when you are

Check every box?

Apply to the role closest to your background. Screening starts the same week, and most applicants hear back either way.

What Clients Say About Our Assistants

Praise you will be earning.

King is, as I have said before, exceeding my expectations.

A rheumatologist in CaliforniaAbout their Velma VA

Larra is doing very well! We love having her as part of our team! She is detailed and taking lots of initiative, very responsive to feedback, and has had tremendous growth.

A primary care practiceClient check-in

Ralph has now been with us for a few months and we are very pleased with his attention to detail and work ethic. We'd like to ensure he continues to feel valued and appreciated with us for years to come!

A physician practice ownerClient check-in
Life at Velma

Meet a few of the people placed today.

Kassandra, Ask Velma virtual medical assistantKassandraVirtual Medical Assistant

Two years with the same specialty practice, running scheduling and follow-up as a core part of how they operate.

Clarise, Ask Velma virtual medical assistantClariseVirtual Medical Assistant

Placed with a US practice in 2025. Reception, verification and the follow-up that keeps a front desk calm.

Rose Ann, Ask Velma virtual medical assistantRose AnnVirtual Medical Assistant

Placed in 2026 with a US practice, working inside their EHR and phone system from day one.

Lodelle, Ask Velma virtual medical assistantLodelleVirtual Medical Assistant

Placed in 2026 after completing the Velma training track, now running intake and scheduling.

Mark Paul, Ask Velma virtual medical assistantMark PaulVirtual Medical Assistant

Placed in 2026 with a US practice, on records, referrals and patient follow-up.

Kate, Ask Velma virtual medical assistantKateVirtual Medical Assistant

Placed in 2025 with a US practice, supporting front-desk operations and patient coordination.

Life at Velma

Real moments from the team.

From our May 2026 summer gathering, the Ask Velma community together.

Ask Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gatheringAsk Velma team members at the 2026 summer gathering
FAQ

Real questions, straight answers.

Do I need US healthcare experience?

No. Healthcare, nursing, allied health or medical office experience from your home country counts, and our trainee program welcomes new nursing and allied graduates. We train you on US workflows, HIPAA and your client's systems, free of charge.

Is this contract work or a long-term engagement?

You work as an independent contractor, engaged by Ask Velma and placed with one US practice. In practice that means long-term: our first placements from April 2024 are still with the same practices today. You keep your independence, you set up your own workspace, and you build a relationship with one client rather than rotating through a gig queue.

What are the working hours?

Most roles follow your US clinic's day, which may mean evening or overnight hours in your time zone, Monday to Friday, following your client's US holiday calendar.

How competitive is it?

Fewer than 1 in 20 applicants make it through screening, testing and training. Healthcare backgrounds, strong English and genuine attention to detail are what set successful applicants apart.

How do I check on my application?

Apply through any role above. Our recruiting team replies by email at every stage, from screening through placement. Questions? Write to careers@ask-velma.com.

Your skills belong in US healthcare.

Pick the role that fits, apply in minutes, and build a long-term placement with a company that invests in your growth, well-being and success.

Browse Open Roles
careers@ask-velma.com · Applications reviewed year-round
Ask Velma