Careers / Open Positions / Virtual Assistant, Healthcare
Virtual Assistant, Healthcare.
Long-term engagement, remote. Support US physicians with the office work that keeps a practice running, with the confidentiality and care patient information deserves. This is the role most Velma careers begin with.
What you will do
- Administrative support, including managing schedules, appointments and patient records
- Handling correspondence with patients and other healthcare providers
- Insurance verification and billing support inside your client's own process
- Preparing and maintaining medical documents and reports
- Providing support for telehealth services, including technical assistance
- Taking on additional scope as your practice grows to rely on you
What we look for
- Excellent command of English, both written and spoken
- Proficiency in Microsoft Office and the adaptability to learn new software fast
- Strong organizational skills and the ability to manage multiple tasks at once
- Prior medical office experience preferred
- Ability to work independently and own your queue
- A reliable internet connection with a backup, and a quiet workspace
What you get
- Competitive hourly rate, above the local market
- Rate increases as you certify and take on more scope
- A monthly wellness subsidy, free HIPAA and role training, and ongoing skill development
- Scope and rate that grow with your certifications
- One dedicated US practice, not a rotating queue