Careers / Open Positions / Virtual Assistant, Healthcare

Virtual Assistant, Healthcare.

Long-term engagement, remote. Support US physicians with the office work that keeps a practice running, with the confidentiality and care patient information deserves. This is the role most Velma careers begin with.

What you will do

  • Administrative support, including managing schedules, appointments and patient records
  • Handling correspondence with patients and other healthcare providers
  • Insurance verification and billing support inside your client's own process
  • Preparing and maintaining medical documents and reports
  • Providing support for telehealth services, including technical assistance
  • Taking on additional scope as your practice grows to rely on you

What we look for

  • Excellent command of English, both written and spoken
  • Proficiency in Microsoft Office and the adaptability to learn new software fast
  • Strong organizational skills and the ability to manage multiple tasks at once
  • Prior medical office experience preferred
  • Ability to work independently and own your queue
  • A reliable internet connection with a backup, and a quiet workspace

What you get

  • Competitive hourly rate, above the local market
  • Rate increases as you certify and take on more scope
  • A monthly wellness subsidy, free HIPAA and role training, and ongoing skill development
  • Scope and rate that grow with your certifications
  • One dedicated US practice, not a rotating queue